Lovense Christmas Sale Terms and Conditions

Lovense Christmas Sale T&C

I. Event Duration

The Lovense Christmas Sale (“the Event”) begins on December 10, 2025, at 00:00 EDT and ends on December 25, 2025 at 23:59 EDT.

All discounts and free gifts are available while stocks last.

II. Event Details

During the Event Period, customers who purchase designated products will be entitled to time-limited discounts and may receive free gifts based on the activity rules listed below.

III. Discount & Gift Details

1. Product Discounts

Selected toys are available at discounts up to 58% off.

Discount Tier

57% de Descuento

58% de Descuento

Eligible Products

Dolce

Hyphy, Solace*

Note: The Solace discount is only available to customers who access the designated event link. Eligible customers will also receive one free vagina sleeve (while supplies last).

The brand reserves the right to adjust, change, or substitute discounted products (including product models or discount tiers) based on real-time inventory and promotional needs during the event period.

2. Free Gifts With Purchase

(1) Free Lube Gift (Quantity-Based)

For Lush 4 and Solace Pro:

Customers will receive one (1) free lube for each unit purchased.

Examples:

1 × Lush 4 → 1 lube

3 × Lush 4 → 3 lubes

2 × Solace Pro → 2 lubes

1 × Lush 4 + 2 × Solace Pro → 3 lubes total

(2) Free Vagina Sleeve Gift (Quantity-Based)

For Solace purchased through the designated Christmas campaign link:

Customers will receive one (1) vagina sleeve per Solace purchased.

Examples:

1 × Solace → 1 sleeve

3 × Solace → 3 sleeves

This offer is only visible and accessible to users who enter through the designated exclusive link. Users who do not access the page via the exclusive link will not be able to view or redeem this offer.

3. Spend $250 and Get a Free Gift (Region Based)

Customers who spend $250 USD or more in a single order (excluding orders consisting solely of gift cards) will receive one complimentary toy, selected from eligible models such as Gush, Tenera 2, Tenera, Vulse, Calor, and other qualifying products. All free gifts are subject to regional logistics arrangements and real-time warehouse inventory, and are randomly allocated. The actual gift received shall be the one displayed on the official checkout page, which may differ from the examples listed. The brand reserves the right to substitute or modify gifts at any time during the event. The Spend-$250 Free Gift promotion may be adjusted or temporarily suspended based on real-time regional stock, and gifts cannot be exchanged unless required by law.

IV. Return Policy

1. Event products are offered “as is”, with no special warranty beyond Lovense’s general warranty.

2. Free gifts (including lube, vagina sleeve, event gift toys) are nonreturnable, nonrefundable, and nonexchangeable unless they have a verified quality issue.

3. Returns for purchased products follow Lovense’s standard return policy.

V. Limitations & Purchase Conditions

1. Customers must complete checkout during the Event period to be eligible for discounts or gifts.

2. Free gifts are limited and allocated on a first-come, first-served basis.

3. Each order is eligible for one Spend $250 tier gift only.

4. Discounts apply only to designated SKUs listed on the Event page.

5. Lovense is not responsible for delays, logistics issues, or system errors affecting the receipt of products or gifts.

6. Special Lovense activities—including Group Buy, Student Offer, Birthday Offer, 10-Year Quality Guarantee, and Fanfunding—have their own dedicated entry points and fixed promotional mechanics. The Christmas Sale cannot be combined with any of these special activities or the Wish-list promotion.However, users who are eligible for the 15-Minute Reorder benefit may still participate in the Christmas Sale.

7. Customers may choose either to use a coupon or to enjoy the Christmas Sale product discounts.

If a customer opts to use a coupon, the participating toy prices in the cart will automatically revert to the standard 50% OFF tier, after which the coupon discount will be applied.

8. Gift cards may be used during the Christmas Sale.

9. Sex accessories and Kraken products are not eligible for the Christmas Sale discounts; however, they remain eligible for the Spend-$250 gift promotion.

10. Lovense reserves the right to interpret, modify, suspend, or cancel the Event at any time, including adjustments to promotional participation and product discount rates, with all promotions subject to the official website’s display.

11. Free lube gifts are not available in countries where shipping lube is prohibited; in such regions, purchases of Lush 4 or Solace Pro will not include the lube gift.

VI. Liability

Lovense shall not be liable for any loss, damage, or injury suffered or sustained (even if caused by negligence) arising from participation in the Event, except where liability cannot be excluded by law.

VII. Rights & Interpretation

1. Lovense reserves the right to modify, suspend, or cancel the Event at any time.

2. The final interpretation of the Event belongs solely to Lovense.

3. The general Terms and Conditions, Privacy Policy, and Cookie Policy of Lovense apply.

4. For inquiries, please contact [email protected].